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Privacy Notice
Greenheart International
Effective Date: 1/9/2019
This privacy notice describes how Greenheart International collects, uses, and discloses Personally Identifying Information (also known as “PII”) or Personal Data (collectively “Personal Information”) from and about users of Greenheart International websites. This privacy notice also applies to any associated paper forms. Please read this privacy notice before using Greenheart International websites or submitting any personal information.
These practices may be changed at any time. Changes will be posted along with the date of the change. You should review this privacy notice when you visit Greenheart International websites to make sure that you understand how Personal Information is collected, used, and disclosed.
The Personal Information you provide to us is only used to:
We may use non-Personal Information for additional reasons described in the remainder of this privacy notice.
If you identify yourself to us by sending us an email with questions or comments, we may retain your comments for future reference.
Greenheart collects Personal Information, which is information that on its own or in combination with other information may be used to identify, contact, or locate an individual. Examples include:
Greenheart International collects other information that relates to you but does not identify you. Examples include clickstream data and web-browsing information (such as the date and time you visit a website, whether you click on various advertisements or links and the search terms you enter when using a website), and information about your computer, device and internet connection, and geographic location.
We collect Personal Information from you in the following ways:
We may share information gathered by us from Greenheart International websites with governmental agencies or other companies assisting us in providing services to you. We may do so when:
Information provided under one of the four preceding bullet points will not be used by those receiving it for marketing purposes, unless specifically authorized by the user.
Third parties who provide webhosting services or other services that make possible the operation of Greenheart International websites and the services you request through the websites may have access to information that you provide us to the extent that those third parties require access to our databases to service the websites.
In connection with the sale or transfer of all or part of our assets, we reserve the right to transfer information we have obtained from or about you.
We are not responsible for any breach of security or for any actions of any third parties that receive information from us.
Greenheart International websites are hosted and maintained in the United States of America. Your Personal Information may be transmitted to countries outside of the European Economic Area, including the United States of America. You can obtain details of the mechanism under which your personal data is transferred outside the EU by contacting us. If your Personal Information is transferred outside the European Economic Area to third party service providers, we will take steps to ensure that your Personal Information receives the same level of protection as if it remained within the European Economic Area, including by entering into data transfer agreements using the European Commission approved Standard Contractual Clauses, or by relying on certification schemes such as the EU–US Privacy Shield.
Greenheart International websites use cookie and tracking technology to collect non-Personal Information. Our system also automatically gathers information about areas you visit on our websites, and about the links you select from within one of our websites to the other areas of the World Wide Web or elsewhere online. We use such information in the aggregate to understand how our users as a group use the services and resources provided on our websites. This way we know which areas of our websites are preferred by our users, which areas need improvement, and what technologies are being used so that we may continually improve our websites. Personal Information cannot be collected via cookies and other tracking technology, however, if you previously provided us with your Personal Information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties but that aggregate information does not identify individual website users. Our web servers do not record visitor email addresses unless that information is submitted by the visitor. We may determine what technology is available through your browser to provide you with the most appropriate version of a web page. Greenheart International uses Google Analytics, Facebook Pixel, Gravity Forms, Yoast, Formstack, Calendly, GoOverseas, and other web traffic tracking tools.
Greenheart International websites contain links to other websites. These links are for your convenience. We do not control, endorse or review the privacy notices of other websites, which may be different than this privacy notice. You should review the privacy notice of other websites before choosing to disclose Personal Information.
Greenheart takes steps to secure your Personal Information. We exercise care in providing secure transmissions when we need to transfer your Personal Information from our servers. Our websites use secure server software encryption, which is indicated by https in the url of the website. Encryption is a common method of ensuring that information remains private. Greenheart International cannot guarantee or warrant that the information that you transmit to us, or any communications is completely secure.
Greenheart International only retains data for as long as necessary for the purposes indicated in this privacy notice or for such other period as may be permitted or required by law.
For children age 14-16, Greenheart International takes additional steps to protect their Personal Information. We do not intend to collect Personal Information from children aged 13 or younger. These additional steps include:
The marks Greenheart, Greenheart Heart Logo, and Sobresmesa are either registered or unregistered trademarks of Greenheart International. All Rights Reserved. Any unauthorized use is prohibited.
Certain jurisdictions provide their residents or citizens with certain rights about their Personal Information. These may include the right to request access to the data we hold about you, to obtain a copy of your Personal Information, to request that your Personal Information be erased, to correct inaccurate information, to ask us to restrict how we process your Personal Information, or to withdraw your consent to our processing of your Personal Information. Your individual rights will depend on your residency and citizenship.
Please contact us using the following information for more information about this privacy notice, to notify us of a concern or complaint, or to exercise any of the individual rights you may have.
Data Protection Officer
By mail: 742 N LaSalle Dr. Chicago, IL 60654 Suite 300, USA
By email: click here
By phone: +1 312-944-2544
Additionally, all marketing emails and newsletters from Greenheart International allow you to opt out of further correspondence. You can do so by clicking the link within the emails, which will guide you on how to opt-out.
By Ellie Bucciarelli: Greenheart Exchange High School Programs Student Counselor
Your journey has begun! You have started a new chapter that will be like no other. We hope host families and participants are settling into their new routines. For some, this may be your first experience with an exchange program. For others, while you may not be new to exchange, each year offers unique experiences, growth and special memories. The first month of the exchange can be so exciting: meeting new people, trying new foods and seeing new places. Yet it can also come with challenges such as homesickness, student’s English not being as strong as expected and cultural differences. You all took a huge step making this commitment for the upcoming year. Sometimes Host Families and students have big expectations for how they feel the program should go. My best advice is to leave those expectations alone and focus on the here and now.
Many people say the first month of the program is the “honeymoon” stage. Both Host Families and the student are starting to develop a relationship and all is new and exciting. Usually there is a lot of activity. To help with the transition into starting school and a normal daily routine, it’s helpful to keep communication open from the start. Talking about house rules, expectations and routines will set guidelines for the year. Putting them in writing helps for referral later in case something is forgotten. The first few days can be a blur. For students, ask questions if something is not covered and communicate any concerns or challenges you may have to your Local Coordinator or Host Family. Try to avoid calling back home too much. It actually increases homesickness and makes it tough to adjust. If you feel you need additional support beyond your Local Coordinator, you can reach out to your Regional Director or your Student Support person (Ellie Bucciarelli or Karen Hilgefort).
Everyone’s lifestyle will change on this journey. For some Host Families, it may be your first time with a teenager in the house. For other families, it may be a new year with a new student or another teen getting engaged in activities. Coordinating meals, organizing rides for students and adjusting the family schedule can take work and some getting used to each year. For students you may love your new home and family, but still miss the familiarities of home, have to adjust to very little to no public transportation and different foods. It can be overwhelming at times and that’s okay. It’s all part of figuring out how to navigate new challenges and along with that comes growth and independence.
This is a transition period for both the Host Family and Student; so be kind to one another during challenges and patient with yourself.
Check out other helpful advice from Greenheart’s Student Support by visiting Counselor’s Corner and learn more about hosting with Greenheart at hostwithgreenheart.org